Payroll FAQ
Understanding your responsibilities as a nanny employer can be confusing but you must take the right steps to ensure that your nanny payroll is thorough to ensure you never miss a payment to HMRC. We have answered some of our nanny payroll department’s most frequently asked questions.
Please remember that if you have hired a candidate directly through Childcare Help, our monthly payroll service is complimentary for the first 6 months.
Workplace pensions: Am I responsible for setting up a workplace pension for my employee?
If you are starting the process of finding your perfect Nanny, Housekeeper, or Au Pair please take a look at our currently available candidates. Our consultants will be able to provide you with more information.
Under the new workplace pensions reform, every employer in the UK must put their employees into a pension scheme if they are: Aged 22 or over and are under state pension age AND/OR Earning over £192 gross per week (or £833 gross per month). Childcare Help Payroll provides a fully managed workplace pension scheme for our clients. Please be aware that if you do not comply with the new pension reforms you will be sent a penalty notice by the Pensions Regulator.
For further information please refer to the Childcare Help PENSIONS AUTO-ENROLMENT section on our website.
Who should the Employer call if they need assistance with Nanny Payroll?
Our helpful team at Childcare Help Nanny Payroll is always on hand to help you with any queries. Please call us or request a call back at your convenience.
Can Childcare Help prepare an employment contract for the Employer to use with the new nanny?
Childcare Help provides a bespoke employment contract service to ensure both the Employer and the Nanny are protected during their time of employment.
Is a Nanny Payroll Service necessary?
Once you have hired a Nanny, Housekeeper, or Au Pair, as the employer you are legally responsible for submitting the correct tax and NIC payments to HMRC. The Childcare Help Payroll Service team will liaise with HMRC on your behalf and take care of the administrative requirements that come with being responsible for your nanny’s payroll.
Will the Employer have to deal with HMRC when using Childcare Help Nanny Payroll Service?
The Childcare Help Nanny Payroll team will liaise with HMRC on your behalf so you will not need to worry about missing payment deadlines, long waits on telephone lines and trying to make sense of tax intricacies. The Payroll team will send you a reminder when and how to pay the relevant tax for your nanny.
Multiple jobs: What if the nanny has two jobs?
If the nanny has two jobs, it may affect the amount of tax paid. Childcare Help Nanny Payroll Service will work with you to ensure you are paying the correct amount of tax.
What happens if my nanny becomes pregnant?
As per the HMRC compliance advice to qualify for SMP (statutory maternity pay) you must:
• earn on average at least £120 a week
• give the correct notice
• give proof you’re pregnant
• have worked for your employer continuously for at least 26 weeks up to the ‘qualifying week’ – the 15th week before the expected week of childbirth
The employee is entitled to statutory maternity leave if they have been underemployed for more than 15 weeks. The employer must keep your post available to you for 39 weeks.
At least 15 weeks before your due date, tell your employer when the baby is due and when you want to start your maternity leave. Your employer can ask for this in writing. Your employer must write to you within 28 days confirming your start and end dates.
What happens if my nanny is sick?
Your nanny qualifies for Statutory Sick Pay (SSP) if they have been off work sick for four or more days in a row (including non-working days).
How many days of holiday is my nanny/employee entitled to?
As a general rule, holiday entitlement works out to be the number of days worked per week x 5.6. However, this can vary if the nanny/employee works less than five days per week or temporarily. Our helpful team at Childcare Help Nanny Payroll Service will formulate the correct holiday entitlement upon setting up your Payroll subscription
Will, my nanny/employee receive a payslip?
Childcare Help Payroll will provide the employer and employee with access to an online portal whereby they can access all relevant payslips and documents.
How much does the Payroll service cost?
All prices include VAT
Childcare Help’ Nanny Monthly Payroll service costs £290 per annum, £190 bi-annual, or £80 quarterly payment.
A weekly/fortnightly payroll service will cost an additional £370 per annum, £240 bi-annual, or £110 quarterly payment.
Other Services:
a) Pension: £96
b) P11: £48
c) Furlough: £72
d) Declaration of compliance: £80

Can my nanny/employee be paid weekly, fortnightly, or monthly?
The employer has the option of paying their nanny weekly, fortnightly, or monthly. The Childcare Help Nanny Payroll service caters to your requirements.
What is required from the employer to set up the nanny payroll service?
o Completed Childcare Help Nanny Payroll request for information form (required by HMRC)
o Employer’s National Insurance number
o Employment information (start date, working days/hours, rate of pay)
o Nanny’s P45 or new starter’s checklist