Courses-Terms and Conditions
1. Terminology
“Company” means The Childcare Help UK Limited
“Fee” means the relevant fee payable to the Company for the Services as set out in clause.
“Customer” means a person booking and/or attending a training or pediatric first aid course delivered by the Company. “Conditions” means the terms and conditions of supply of Services as set out herein.
“Course” means any training, education, or first aid courses provided by the Company to the Customer as described in these Conditions.
“Book or booking” means confirming a place or places on a course
2. Agreement
2.1 The agreement between the Customer and the Client for the provision of the Courses, incorporating these Conditions, shall come into force when the Customer pays the relevant fee for a Course.
2.3 These Conditions apply to the Agreement to the exclusion of all other terms and conditions and shall supersede any other documentation or communication between the Customer and the Company.
2.4. If the Customer is dealing as a consumer then they may cancel the Contract following the Consumer Protection (Distance Selling) Regulations 2004 up to the end of the 14th working day from the date of the booking of a course (the ” Cancellation Date “). No reason needs to be given and no penalty or cancellation fee will be due. The Customer must notify the Company in writing on or before the Cancellation Date by letter or e-mail.
2.5 If the Customer makes a booking on a course which will commence fewer than 14 days from the date of the booking, to guarantee a place for the Customer on that course, the Customer may lose the fee paid due to administrative costs.
2.6 The Company makes no guarantee that a Customer will pass a course. Customers will only be awarded a pass and provided certification if they demonstrate to the instructor full complete competence during assessments.
2.7 The Company reserves the right to cancel and/or amend course dates, times and content. Every reasonable effort will be made to give the Customer adequate notice of changes.
2.8 The Company has made every reasonable effort to ensure course content is up to date. It is the Customers sole responsibility to ensure that any Course is suitable for their requirements. The Company accepts no liability if the content of the course does not meet individual, organizational or statutory requirements.
3. Payment
3.1 Payment for a Course must be made in full before the commencement of the Course. If payment is not made in full the Customer will not be permitted to attend the Course. Certificates to prove completion of the course will be withheld by the Company until payment is made. No refund shall be given if a Customer does not attend and the full course fee shall remain payable.
3.2 If the Customer notifies the Company in writing of their wish to cancel any course booking fewer than 14 days after the date the booking was made a full refund of course fees paid shall be given less an administration fee.
4. Liability
4.1 The Company shall not be liable to the Customer whether in contract, tort (including negligence) or otherwise for any loss of profit; anticipated profits; revenues; anticipated savings; goodwill or business opportunity; or for any indirect or consequential loss or damage whatsoever or for any failure to comply with its obligations due to any event beyond the Company’s reasonable control.
4.2 The Company’s aggregate liability to the Customer whether in contract, tort (including negligence), or otherwise shall in no circumstances exceed the total sum paid or payable by the Customer to the Company.
5.1. No other person or body who is not a party to the Contract has any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any terms of the Contract.
5.2. These terms and conditions shall be governed and construed following English law and the parties submit to the exclusive jurisdiction of the English Courts.
